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Creative solutions for all who seek Niche products organically conceived to meet and exceed developing needs. The Wallace Flynn Collective was born out of love to invent solutions that grow, organically, to address actual marketplace needs. Of course, sometimes we offer items that simply inspire joy!
Creating products to simplify life and amplify experiences is our passion. |
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CORVID-19 CORONA VIRUS PANDEMIC
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We at Wallace Flynn, like everyone are navigating an extremely difficult period fraught with unpleasant trade-offs, and for the most part our supply chain has held up. The impact of COVID-19 is causing local, state, and national governments around the world to issue work and travel restrictions on a daily basis, which may impact our ability to meet our high standards of customer service. We ask for your understanding and patience during this crisis.
Customer Service Changes in Response to COVID-19
Most orders continue to ship within two business days, but we may experience longer processing times on orders when we encounter unexpected shutdowns or employee shortages as a result of the pandemic. Please note that UPS, FedEx, and USPS may also experience delays due to COVID-19 virus-related service interruptions. We have been alerted by United States Postal Services (‘USPS’) that despite its best efforts to maintain delivery schedules nationwide, our customers are to expect temporary delays to some mail and parcel deliveries due to COVID-19 and employee availability on their end.
During this evolving health situation, the safety and well-being of our staff, customers, and families is our main priority. We greatly care about our communities and want to do our part to keep you healthy, keep our employees healthy and help minimize the spread of the virus. In that spirit, we are implementing more aggressive components of our Business Continuity Plan to assist in the containment of the coronavirus and help protect us all.
Merchandise Returns
Because of new guidelines and restrictions regarding the Corona Virus pandemic, returned merchandise will be quarantined three to four weeks, or until suitable sanitizing protocol is established. Personal products that come in bodily contact will no longer be accepted for returns.
Please insure you order what you need, read the product description fully. Do not rely on just looking at the picture or making assumptions.
Customer Service Changes in Response to COVID-19
Most orders continue to ship within two business days, but we may experience longer processing times on orders when we encounter unexpected shutdowns or employee shortages as a result of the pandemic. Please note that UPS, FedEx, and USPS may also experience delays due to COVID-19 virus-related service interruptions. We have been alerted by United States Postal Services (‘USPS’) that despite its best efforts to maintain delivery schedules nationwide, our customers are to expect temporary delays to some mail and parcel deliveries due to COVID-19 and employee availability on their end.
During this evolving health situation, the safety and well-being of our staff, customers, and families is our main priority. We greatly care about our communities and want to do our part to keep you healthy, keep our employees healthy and help minimize the spread of the virus. In that spirit, we are implementing more aggressive components of our Business Continuity Plan to assist in the containment of the coronavirus and help protect us all.
- Our team is available via email or phone to continue to serve you
- Our facilities are closed to customers, visitors and salespeople
- We will communicate any further changes that may affect our customers
Merchandise Returns
Because of new guidelines and restrictions regarding the Corona Virus pandemic, returned merchandise will be quarantined three to four weeks, or until suitable sanitizing protocol is established. Personal products that come in bodily contact will no longer be accepted for returns.
Please insure you order what you need, read the product description fully. Do not rely on just looking at the picture or making assumptions.
CUSTOMER SUPPORT
We are also available to answer questions, provide advice or offer assistance via
eMail — support@wallaceflynn.com
Text 1+833-488-9100
Telephone 1+336-781-0504
We are also available to answer questions, provide advice or offer assistance via
eMail — support@wallaceflynn.com
Text 1+833-488-9100
Telephone 1+336-781-0504
We partner with Relief Bed International which provides innovative and strategically built beds to impoverished people and disaster victims worldwide with a special focus on homelessness in North America.
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© 2020 Wallace Flynn Inc | All Rights Reserved | WallaceFlynn.com
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